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City Index Customer Reviews, Expert Rating & News

City Index Customer Reviews, Expert Rating & News

This financial services provider is publicly-traded, so it has to meet high standards of disclosure, reporting, and corporate governance. Though City Index’s pricing might not lead the industry, its solid platform suite, wide range of tradeable markets, and exceptional proprietary mobile app will attract traders of all experience levels. In our 2024 Annual Awards, City Index finished Best in Class in multiple categories, including Offering of Investments, Education, and Mobile Trading Apps. Under its parent company, StoneX, City Index’s PlayMaker feature won our 2024 Industry Award for #1 Risk Management Tool. Traders can access global indices like the S&P 500, FTSE 100, and DAX 30, as well as individual stocks from major markets.

The Trustpilot Experience

  • While the mobile app and responsive trader are not inclusive of all desktop features, most are available and built-in.
  • With its wide selection of trading instruments, user-friendly platforms, and robust customer support, City Index is a popular choice for traders across the globe.
  • That’s not to say that experienced traders can’t benefit from this broker, as the tools, high-tech platforms, and other features have a lot to offer professional-level clients.
  • The staff of the Australia office of City Index are based in the heart of Sydney from where the firm has been supporting Australian clients since 2006.

This review will consider the pros and cons of City Index and outline the reasons why (and why not) the broker might be the best fit for your style of trading. Those clients who are domiciled in Australia also benefit from their trading activity being within scope of the Australian Securities and Investments Commission (ASIC). In our latest awards City Index won “best trading app” in 2024 and “best trader tools” 2023. City Index has in previous years won “best trading platform”, “best trading app” & “best forex broker” in 2022. Obviously, they have access to more than the usual forex, index and commodity markets and add value with some nice thematic-themed indices (like ESG), and a good pool of sectors to speculate on. You can also trade options (CFD or spread bets thereof) on a good range of indices and commodities like Natural Gas or EU stocks.

City Index has a Training tab on its website that offers educational resources for traders at all levels. Based on what assets or products on-the-go traders want to keep up with, the mobile menu allows alerts to be managed and customized. Traders can use demo accounts for up to twelve weeks, and City Index provides them free of charge. The City Index demo account comes with 10,000 demo credits and allows access to all features of the platform. The broker offers both fixed and variable spreads depending on the specific market being traded. Like other brokers, City Index offers a particular set of products in different countries, based on what they can and cannot do by law.

FOREX.com

The guaranteed stop-loss feature ensures that trades will be closed at the specified stop-loss price, even if the market experiences high volatility. https://traderoom.info/city-index-forex-broker/ City Index provides traders with a comprehensive set of tools to improve their trading performance. These tools are designed to assist with technical analysis, risk management, and trade execution.

City Index Spread Betting Review

Educational material encompasses a broad range of topics designed to outline ways to get the most out of the platform or build your own trading strategies. As soon as you open an account with City Index you gain access to an impressive range of educational and research features which help the broker stand out from its peer group. As mentioned, the trading terms at City Index are competitive rather than groundbreaking, but there are additional factors to consider such as the quality of the trade execution service.

City Index also provides some insightful analysis of your previous forex trading with their Performance Analytics. All in all, City Index offers multiple cross-platform trading applications, 24/5 customer support, and a variety of asset classes and products to choose from. Market events can be tracked using the broker’s news monitor, economic calendar, and the Week Ahead reports. There are also opportunities to gain valuable insights into market sentiment by tuning in to webinars which take place on Monday and Friday where experienced traders share their view on market trends.

Been with them for a short time but can see differences to former brokers I have been with. Good service, good number of products and reasonable spreads when trading. City Index offers a rich educational experience that will satisfy both beginner and intermediate traders and helped the broker win Best in Class honors for Education in our 2024 Annual Awards. Its YouTube channel has a robust archive of educational videos, but City Index offers fewer written articles than leaders in this category. There was an issue with my application so I chat with customer service that was able to assist me quickly. The platform allows traders to draw trend lines, support and resistance levels, and Fibonacci retracements directly on the charts, providing valuable insights into market conditions.

City Index offers a broad range of Exchange-Traded Funds (ETFs). This section gives you an overall impression of City Index’s trading products. Don’t miss our trading signals & updated best tips from the experts. There are no fees charged by City Index on cash deposits and withdrawals made using debit/credit cards and bank transfers, though it is recommended you check with your paying agent that they won’t levy a charge. Some of the administrative fees which can be applied stand out as potentially being irksome. Richard is the founder of the Good Money Guide (formerly Good Broker Guide), one of the original investment comparison sites established in 2015.

This review delves into the many facets of City Index to provide a detailed analysis of what it offers to its clients. We are excited to hear your client services experience with us has met your expectations and hope you continue to have a positive trading experience with us. Our customer support team is always available via phone, email, or live chat should you have any more suggestions you would like us to put forward for consideration. We appreciate that you took the time to review us, and hope you continue to enjoy trading with us. We are glad that we were able to address your concerns and provide you with the stellar experience you deserve.